Verizon Wireless PDA/Smartphone Nationwide Email & Messaging 450

Customer Rating: 5
by Mickey -- June 30th 2009 -- Victoria, TX

I have been with Verizon for about 2 years now and I came from Cingular before it was AT&T. Verizon is much better that Cingular was. The reception is great. I haven't found a place I could not get good reception yet. Customer service has been more than great. I would highly recommend Verizon to anyone.

Customer Rating: 4.5
by Keisha -- March 22nd 2009 -- Lithonia, GA

I've had Verizon for less than a year, but I love their service. I've never dropped a call and I've never been overcharged on a bill. Customer service has been excellent. My parents and my brother have Verizon and also have no complaints. I have several coworkers who swear by Verizon. The only issue I have with Verizon is their phone selection is lacking and the ringtones and ringback tones are a little too pricey. I've been with other cellphone companies and to me there is no comparison.

Customer Rating: 4
by matt -- March 1st 2009 -- portland, OR

I've had Verizon for seven years and don't really have any major complaints. Their coverage is superior compared to others I've seen and I know people who either have Sprint, T-Mobile or AT&T. Their customer service, in my experience, has been pretty great. A few years ago, they overcharged me for over a year, and when I finally caught it, they immediately credited me. I was pretty shocked to say the least, but the fact remains that they did it in the first place. The only complaint I have is that their phone selection is lacking.

Customer Rating: 3.8
by JC -- October 1st 2008 -- Chicago, IL

The Verizon Wireless "Nationwide Select Family Share 700" states unlimited text, picture messages, etc. However, I still pay data fees for picture messages. When I asked Verizon, they tried to spin it around, but I got her to agree that regardless of what is "unlimited", I still pay money to send a picture message. So I can send unlimited picture messages, but I pay to do so. I have the Motorola Q9c on a pay per use data plan. I am thinking that I am sort of "punished" for this because I bet if I had a regular camera phone, I could send picture messages for free and not be charged.

Customer Rating: 2.8
by Scott -- August 26th 2008 -- Las Vegas, NV

I switched from Cingular to Verizon Almost 2 years ago because I had to have the GPS VZ Navigator which I still love but it's $$$ and there are too many things about Verizon that are completely annoying which I will list: 1. No rollover minutes. 2. They nickel and dime you for everything: a. $2.99 ringtones (which are CENSORED) (and re-purchase if you upgrade phones) b. $9.99 per month VZ Navigator, plus data charges. c. $7.99 games (which you lose if you upgrade phones) d. $1.99 per month ringback tones 3. Can't send music or sounds over text message. 4. Can't use mp3's as ringtones or alarms. 5. Horrible coverage - dropped calls and low bars on The Strip in Las Vegas. 6. New LG phones have less features than the old ones. 7. New LG VX8350 and ENV2 phones have no flash. 8. No internet access except to Verizon's site (costs an extra $14.99 per month).

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