Since its founding over 7 years ago, LetsTalk, Inc. has emerged as a high growth, profitable leader in the wireless e-retailer category. LetsTalk is uniquely committed to providing the best customer experience in the industry and developing the leading online destination for consumers in the category. Our vision is supported by blue-chip venture partners who are committed to the future growth and success of LetsTalk.

We are currently looking to expand our team with creative marketers who are committed to driving growth and further strengthening and developingthe LetsTalk brand.

LetsTalk.com offers a comprehensive rate and benefits package, including 401K and employee discounts on cell phones and accessories. Please respond with a resume and cover letter, including rate requirements.

Email (attachments are welcomed): jobs@letstalk.com

Accessory Merchandising Intern

San Francisco, CA

Internship Summary:

If you’re excited about mobile products and eCommerce, and want to gain behind-the-scenes experience in what it takes to sell products online, the Accessory Merchant Intern position at LetsTalk.com is a great opportunity.

The Accessory Merchant Intern position will provide a current or graduating student with valuable on-the-job skills, as well as knowledge in online merchandising and experience in running a business. LetsTalk.com will work with the University or college of the intern to provide the necessary paperwork for college credit.

We are looking for a dynamic self-starter with a passion for mobile accessories, online sales, research, competitive analysis and video. The ideal candidate will have leadership experience and multi-tasking capabilities from academic and extra-curricular activities (clubs, associations, teams, etc.).

What Would You Be Doing?

• Researching and choosing mobile accessories
• Competitive analysis to figure out appropriate accessory pricing
• Producing accessories for the Web
• Measuring sales, margin and effectiveness of product selection/placement/pricing.
• In essence, managing a business vertical for a summer.

Required Qualifications:

• You are a Junior or Senior majoring in marketing, merchandising, business, or related field.
• You are interested in mobile accessories and have an interest in learning online merchandising.
• You have good analytical skills and good writing skills.
• You have an eye for detail & are intellectually curious.

Additional Comments:

•  Position is unpaid, based in LetsTalk’s San Francisco office.
• LetsTalk.com will work with the University/College of the intern to provide the necessary paperwork for college credit.

How to Apply:

Please contact us via email at internjobs@letstalk.com. Please send us your resume and a reason why you are interested in this opportunity. Thanks!

About LetsTalk.com

Founded in July, 1999, LetsTalk.com is a privately held company headquartered in San Francisco, California that provides an extensive selection of wireless products and services, as well as user-friendly comparison features to help people choose the cell phone, calling plan, and mobile accessories that best suit their needs - all at a great price.

IT Systems Administrator

San Francisco, CA

We are seeking to expand our IT team with a senior level superstar Systems Administrator. Our ideal candidate would have 8 to 10 years of experience supporting a mixture of both enterprise and production customer-facing Linux systems. This position is for an individual that is comfortable wearing many hats. While the position’s primary focus is Linux systems administration, the individual should have an equally solid and comprehensive skill set in networking.

Desired Experience:

• CentOS and RedHat Enterprise/Advanced Linux
• Scripting (bourne, bash, csh, tcsh, expect, etc.)
• Apache
• BIND
• Samba
• Postfix
• OpenLDAP
• Radius
• MySQL
• FTP
• SVN and CVS
• Automated Deployment (Kickstart, yum and puppet)
• Firewalls and VPN
• BGP Routing and Configuration
• VLANs (Layer 2/3 routing/switching)
• Windows Active Directory
• Exchange 2007
• PCI (Experience in DSS compliance)
• Backup (both conventional, remote data vaulting and DDup)

Responsibilities:

• Maintain the existing infrastructure
• Assist in the build-out of new infrastructure
• Monitor systems with alerting tools
• Resolve daily ticket requests
• Share 24x7 on-call duties

Education and Certifications:

• RHCE or equivalent
• CCNA, CISSP, MCP, MCSA and MCSE (one or more of the listed certifications)
• BS/BA Degree preferred

Qualifications:

• Team oriented and results driven
• Strong analytical and problem solving abilities
• Proactive stance on infrastructure and environment
• Excellent oral/written communication
• Extensive experience applying industry best practices
• Strong sense of customer service

Merchandising Intern

San Francisco, CA

Internship Summary:

If you’re excited about mobile products and eCommerce, and want to gain behind-the-scenes experience in what it takes to sell products online, the Merchandising Intern position at LetsTalk.com is a great opportunity.

 The Merchandising Intern position will provide a current or graduating student with valuable on-the-job skills, as well as knowledge and training in online merchandising. LetsTalk.com will work with the University or college of the intern to provide the necessary paperwork for college credit.

We are looking for a dynamic self-starter with a passion for research, video, online sales & merchandising. The ideal candidate will have leadership experience and multi-tasking capabilities from academic and extra-curricular activities (clubs, associations, teams, etc.).

What Would You Be Doing?

• Search Engine Optimization: maximize our product description keyword relativity.
• Product Information updates: comb competitor and complimentary websites for pertinent/new information and enhance our own pages with links to software updates or new features.
•  Video Production: as new products or accessories emerge, shoot 30 - 180 second videos to educate customers on products. Place vids on the site & on YouTube to promote site traffic growth.
• Carrier differentiation: use your great writing and editing skills to pinpoint the useful, non-biased (or gently biased) information found in Carrier marketing materials.

Required Qualifications:

• You are a Junior or Senior majoring in marketing, merchandising, business, or related field.
• You are interested in mobile products and technology, and have an interest in online sales & merchandising.
•  You are a good writer.
• You have an eye for detail, are intellectually curious, and are able to meet deadlines.

Additional Comments:

• Position is unpaid, based in LetsTalk’s San Francisco office.
•  LetsTalk.com will work with the University/College of the intern to provide the necessary paperwork for college credit.

How to Apply:

Please contact us via email at internjobs@letstalk.com. Please send us your resume and a reason why you are interested in this opportunity. Thanks!

About LetsTalk.com

Founded in July, 1999, LetsTalk.com is a privately held company headquartered in San Francisco, California that provides an extensive selection of wireless products and services, as well as user-friendly comparison features to help people choose the cell phone, calling plan, and mobile accessories that best suit their needs - all at a great price.

Quality Assurance Engineer

San Francisco, CA

Quality Assurance Engineer

LetsTalk.com, a profitable San Francisco-based e-commerce company, develops leading-edge, high-volume wireless e-commerce web sites for wireless procurement.

As Quality Assurance Engineer, you are a key player on the Development team. You will apply your broad knowledge of web technology, databases, and testing methodologies to expedite the fast delivery of reliable and robust functionality to our customers. Your efforts will ensure the seamless integration of new features into the existing system. We are looking for a motivated, hands-on individual who will proactively seek ways to improve the QA methodology and the development process.

Roles and Responsibilities

• Design, schedule, and execute test plans
• Write comprehensive bug reports
• Work with Engineering and Project Management to prioritize bugs and assist in the timely resolution of defects
• Ensure proper functionality of code through configuration management and release cycle

Qualifications/Requirements

• 1-3 years experience in a web or software development environment with at least 3 months QA experience
• Excellent writing and speaking skills and ability to work with a diverse group of people
• Strong analytical and organizational skills
• Familiarity with SQL databases and SQL queries
• Ability to comprehend complex processes and procedures
• Strong attention to detail
• Experience with e-commerce systems, HTML, PHP, Java script, and other Web programming languages a plus.

LetsTalk.com offers a comprehensive salary and benefits package, including 401K and pre-IPO stock options, and generous employee discounts on cell phones and accessories. Our fun and casual office is located downtown near convenient public transportation.

Social Media Intern

San Francisco, CA

Internship Summary:

If you’re a whiz at social media and love interacting with others on Twitter, Facebook, Friendfeed, Flickr, YouTube, forums, and blogs, this is a great opportunity to gain cutting-edge professional Web 2.0 experience.

The Social Media Intern position will provide a current or graduating student with valuable on-the-job skills, as well as materials they can show as “published.” LetsTalk.com will work with the University or college of the intern to provide the necessary paperwork for college credit.

We are looking for a dynamic self-starter with a passion for marketing, public relations and new media. The ideal candidate will have leadership experience and multi-tasking capabilities from academic and extra-curricular activities (clubs, associations, teams, etc.).

What Would You Be Doing?

• Video blogging, tweeting, blogging, googling, friendfeeding, engaging, etc.
• Support LetsTalk’s presence across social networks (Facebook, Twitter, YouTube, etc)
• Help with social media strategy and execution
• Craft and publish written blog posts, as well as short videos
• Post photo or video updates using your mobile phone • Evaluate the impact of our online social media strategy 
•  Follow Google Alerts of LetsTalk.com and help track “ social media ROI” (return on influence)
• Profile mobile phone companies, products, and other mobile blogs

Required Skills and Experience:

• You are a Junior or Senior majoring in communications, media, journalism, marketing, PR, or a related field.
• You love the internet and love engaging and interacting with people in social networks (Twitter, Friendfeed, Facebook, YouTube, etc.).
• You are a good writer.
• You are interested in mobile products and technology.
• You are intellectually curious and creative. 
• You are able to meet deadlines.
• You have a blog and are up to speed on how to social networks to promote your blog.
• You know how to edit videos.

Additional Comments:

• Position is unpaid, based in LetsTalk’s San Francisco office.
• LetsTalk.com will work with the University/College of the intern to provide the necessary paperwork for college credit.
• Editorial, design, and video production support and guidance available.

How to Apply:

Please contact us via email at internjobs@letstalk.com. Please send us your resume (with links to your blog or published videos, if you have them) and a reason why you are interested in this opportunity. Thanks!

About LetsTalk.com

 Founded in July, 1999, LetsTalk.com is a privately held company headquartered in San Francisco, California that provides an extensive selection of wireless products and services, as well as user-friendly comparison features to help people choose the cell phone, calling plan, and mobile accessories that best suit their needs - all at a great price.

Call Center Customer Service Representatives

Dallas - Fort Worth Area, TX

We are seeking call center customer service representatives with at least one years of call center experience, preferably in wireless industry. Our customer service representatives will be responsible for handling inbound phone calls and making every effort to provide world class satisfaction and service levels for our customers.

Responsibilities include, but are not limited to:

• Candidate will be responsible for answering inbound customer service calls for an online retailer in a queued call center environment.
• This position does require seniority-based shift scheduling and will require some weekend and holiday work.
• The candidate will be responsible for meeting established center performance and quality standards.
• Attendance and attention to detail are critical to this position.

• Requires at least one year of experience in a major call center environment (any industry), preferably in the wireless industry.
• A High School diploma or GED is also required.
• Professional verbal, written, and email communication skills.
• Ability to learn new processes, and products quickly.
• Ability to negotiate win-win solutions for the customer and the company.
• Ability to manage multiple priorities in a team environment with minimal supervision.
• Ability to work in a fast-paced environment.

Call Center Sales Representatives

Dallas - Fort Worth Area, TX

We are seeking call center sales representatives with at least two years of retail sales experience, preferably in wireless industry. Commission based sales experience is highly recommended. Our sales representatives will be responsible for handling inbound phone calls and making every effort to maximize and convert each call into an order.

Responsibilities include, but are not limited to:

• Stay current on all products and services offered by LetsTalk.
• Provide timely, accurate, high quality support to LetsTalk.com customers in a Web-enabled call center.
• Meet and or exceed customer expectations, as well as department objectives, for the purpose of enhancing customer relations and increasing company revenue.
• Communicate any suggested improvements that would simplify or improve current processes.
• Cross sell value added products when appropriate.
• Provide back-up support/assistance for Online Customer Service and Outbound Customer Service in times of demand (upon manager request).

• Commission-based sales experience highly recommended.
• Professional verbal, written, and email communication skills.
• Ability to learn new processes, and products quickly.
• Ability to negotiate win-win solutions for the customer and the company.
• Ability to manage multiple priorities in a team environment with minimal supervision.
• Ability to work in a fast-paced environment.

Human Resources Manager

Dallas - Fort Worth Area, TX

The ideal candidate should have a strong working knowledge of:

·         HR practices

·         Employee relations

·         Recruitment

·         Performance management

·         Compensation

·         Benefits.

This position reports to Corporate HR. Roles and Responsibilities Oversee all aspects of Human Resources, including:

·         Partner with client groups on all HR activities and implement process improvements as recommended

·         Provide coaching and counseling on all ER issues, including PIPs, training, and terminations

·         Employee recruiting and on-boarding

·         Employee performance and evaluation programs

·         Federal and state legal compliance issues

·         Partner with Corporate on benefits administration

·         Disability and leave case management

·         Company events and community involvement activities

·         Record keeping, and other HR administration as necessary Qualifications/Requirements

·         BA/BS degree or relevant work experience

·         Minimum of five years' HR Generalist and management experience

·         Strong working knowledge of Federal and State compliance issues

·         Excellent communication, organization, problem solving, interpersonal and analytical skills

·         Ability to maintain strict confidentiality • Must be organized and be able to multi-task and work independently

·         Strong recruitment skills

·         Working knowledge of ADP payroll system

·         PHR certification a plus

Please respond with a resume and cover letter, including salary history and requirements. Include the position title in the subject line.

Information Systems and Technology Internship

San Francisco, CA

Information Systems and Technology Internship for SFSU, UCSF, USF, CCSF and UCB Students

Online mobile phone reseller in San Francisco is offering one paid IT (Information Systems and Technology) internship program with the opportunity to learn and apply industry standard best practices. We are looking for students that are currently studying in the following disciplines: Information Systems, Information Technology, Computer Science, Software Engineering, Hardware Engineering and Mathematics. There will be consideration for individuals with majors outside the above listed disciplines as long as there is a clear demonstration of experience and practical application of technologies.

Internship Highlights:

• Internship position is a paid position

• Position is located in downtown San Francisco

• Intern works closely with IT professionals learning industry best practices, performing systems administration and supporting the user community

• An opportunity to gain real world experience including building professional skills, problem solving and relationship building

The incumbent’s work hours will be will vary depending on class schedule anywhere from a minimum of 10 hours per to a maximum of 40 hours per week. The initial training to succeed in the internship will require a commitment of 40 hours per week for the first four weeks. Desirable qualities for candidates include those who believe in team efforts and collaboration, strong analytical and problem solving abilities, excellent communication skills, individuals who believe in delivering the highest level of customer service and those who take pride and ownership in the work they perform.

To apply for this position, submit a Microsoft Word or Adobe Acrobat format resume listing work you have performed whether on a volunteer basis, paid part-time or paid full-time basis. The internship will cover various facets of IT including end user support, helpdesk, systems, networks, telephony, data centers, data security, establishing scalable processes, PCI and more.

Requirements:

• 1 year of UNIX/Linux experience

• 1 year of Windows 2003/2008 Server experience

 • Thorough understanding of networking, TCP/IP protocol, firewalls and security

• Experience with Apache, Bind, MySQL, Nessus, OpenLDAP, php, Samba, snort, ssh and VMWare ESX

• Live within 30 minutes of downtown San Francisco

• Schedule permits the commitment of at least 10 hours per week towards internship

Please send all resumes for consideration to: job1588641@letstalk.com.

IT Senior Systems Administrator

San Francisco, CA

Lets Talk.com is looking for a bright, enthusiastic, hard-working, and creative candidate to join our Information Technology team in a senior-level position as a Senior Systems Administration. This position offers an exciting opportunity with a privately held, tier-1, venture capital-backed, pre-IPO company.

We are seeking to expand our IT team with a senior level superstar Systems Administrator. Our ideal candidate would have 8 to 10 years of experience supporting a mixture of both enterprise and production customer-facing Linux systems. This position is for an individual that is comfortable wearing many hats. While the position’s primary focus is Linux systems administration, the individual should have an equally solid and comprehensive skill set in networking.

Desired Experience:

• CentOS and RedHat Enterprise/Advanced Linux

• Scripting (bourne, bash, csh, tcsh, expect, etc.)

• Apache • BIND • Samba • Postfix • OpenLDAP

• Radius • MySQL • FTP • SVN and CVS

• Automated Deployment (Kickstart, yum and puppet)

• Firewalls and VPN • BGP Routing and Configuration

 • VLANs (Layer 2/3 routing/switching)

• Windows Active Directory • Exchange 2007

• PCI (Experience in DSS compliance)

• Backup (both conventional, remote data vaulting and DDup)

Responsibilities:

• Maintain the existing infrastructure

• Assist in the build-out of new infrastructure

• Monitor systems with alerting tools

• Resolve daily ticket requests

• Share 24x7 on-call duties

Education and Certifications:

• RHCE or equivalent

• CCNA, CISSP, MCP, MCSA and MCSE (one or more of the listed certifications)

 • BS/BA Degree preferred

Qualifications:

• Team oriented and results driven

• Strong analytical and problem solving abilities

 • Proactive stance on infrastructure and environment

 • Excellent oral/written communication

• Extensive experience applying industry best practices

 • Strong sense of customer service

Please send all resumes in Microsoft Word format. Local candidates only.

About the company:

Since its founding over 10 years ago, LetsTalk, Inc. has emerged as a high growth, profitable leader in wireless e-commerce. We are uniquely committed to providing the best customer experience in the industry and developing the leading online destination for consumers in the category. Our vision is supported by blue-chip venture partners who are committed to the future growth and success of LetsTalk. The company has an impeccable reputation in the wireless industry and is widely lauded for its commitment to advocacy, individual empowerment and down-to-earth, friendly people.

In addition to our own web store, LetsTalk leverages its vendor relationships, proprietary e-commerce platform, and wholly owned customer-service and fulfillment centers to power private-labeled and co-branded online retail stores for a variety of partners. We partner with a large portfolio of leading consumer brands to create the stores and drive online sales of wireless products and services.

IT Windows Systems Administrator

San Francisco, CA

Lets Talk.com is looking for a bright, enthusiastic, hard-working, and creative candidate to join our Information Technology team as a Windows Systems Administration. This position offers an exciting opportunity with a privately held, tier-1, venture capital-backed, pre-IPO company.

We are seeking to expand our IT team with a Windows Systems Administrator. Our ideal candidate would have 5 to 8 years of experience supporting a mixture of both enterprise and production customer-facing Windows systems. This position is for an individual that is comfortable wearing many hats. A mixture of architecture and design as well as hands on deployment would be an ideal blend of experience for the candidate. While the position’s primary focus is Windows systems administration, the individual should be equally skilled in support of the desktop and personnel responsible for front-line support. The incumbent would also posses experience with Linux systems and their interaction with Windows infrastructure. Relevant experience with networking and the aspects where Windows interacts with the networking infrastructure is also an essential facet of this position.

Desired Experience:

• Windows 2003/2008 Server/Enterprise Server

• Complex multi-domain Active Directory Forests

 • AD DNS • Microsoft Exchange Server 2007

 • Microsoft Outlook 2003/2007

• Terminal Services and TS Gateway

• IIS • Solid Powershell experience

• LDAP

• Radius

 • Cisco 28xx, 29xx, 38xx series Routers

• Cisco Catalyst 29xx, 35xx and 4948 Switches

• Cisco ASA 5505 and 5510 Firewalls

• Cisco VPN • VLANs (Layer 2/3 routing/switching)

• GPO and Policy Management

 • Centralized Auditing and Management of assets and inventory

• PCI (Experience in DSS compliance)

• Backup (both conventional, remote data vaulting and DDup)

Responsibilities:

• Maintain the existing infrastructure

• Assist in the build-out of new infrastructure

 • Monitor systems with alerting tools

• Resolve daily ticket requests

• Share 24x7 on-call duties

Education and Certifications:

• MCP, MCSA and MCSE (one or more of the listed certifications)

 • CCNA, CCNP, CCDP and CCIE (one or more of the listed certifications)

• BS/BA Degree preferred

Qualifications:

• Team oriented and results driven

• Strong analytical and problem solving abilities

• Proactive stance on infrastructure and environment

• Excellent oral/written communication •

 Extensive experience applying industry best practices

• Strong sense of customer service

Please send all resumes to: job1582641@letstalk.com  in Microsoft format. Local candidates only.

About the company:

Since its founding over 10 years ago, LetsTalk, Inc. has emerged as a high growth, profitable leader in wireless e-commerce. We are uniquely committed to providing the best customer experience in the industry and developing the leading online destination for consumers in the category. Our vision is supported by blue-chip venture partners who are committed to the future growth and success of LetsTalk. The company has an impeccable reputation in the wireless industry and is widely lauded for its commitment to advocacy, individual empowerment and down-to-earth, friendly people.

In addition to our own web store, LetsTalk leverages its vendor relationships, proprietary e-commerce platform, and wholly owned customer-service and fulfillment centers to power private-labeled and co-branded online retail stores for a variety of partners. We partner with a large portfolio of leading consumer brands to create the stores and drive online sales of wireless products and services.

Web Develpoer

San Francisco, CA

Web Devoloper

As a Web Developer, you will develop web-based eCommerce applications. This development will include the design, coding, integration, testing, and maintenance of a variety of web and database applications and subsystems. Your work will support both internal and external customers with a variety of diverse needs.

Qualifications / Requirements:

To be considered for this position, you must possess:

* A bachelor's degree or equivalent work experience in a programming-centric field.

* At least one year of experience building database-driven web applications in a production environment.

* A solid understanding of web architectures, technologies, and design.

* The ability to work with a diverse group of co-workers, understand customer needs, and develop solutions to meet those needs.

 * Excellent written and verbal communication skills.

 * Strong familiarity with most, if not all, of the technologies detailed below.

Desired Experience:

We are particularly looking for candidates with experience and aptitude in the following areas:

* PHP programming.

* SQL database maintenance, via direct queries and via APIs.

* SQL database design. MySQL expertise, in particular.

* HTML, XML, and Javascript and CGI programming experience.

Other highly desirable experience includes:

 *Data warehousing experience. 

 *Unix/Linux system administration experience.

*Web server administration experience. 

* Unix shell scripting, Perl scripting, C programming experience.

LetsTalk.com offers a comprehensive salary and benefits package, including 401K and pre-IPO stock options, and generous employee discounts on cell phones and accessories. Our fun and casual office is located downtown near convenient public transportation.